Optimizing Technology | IT Corporate

Published: Aug 10, 2022

4 Reasons Why Employee Recognition Is Vital for Retention

To understand the state of human connection at work, Workhuman® iQ surveyed 2,268 full-time workers across the US, Canada & Ireland. The resulting...

Published: Oct 20, 2021

IDC Tech Spotlight on Employee Experience

Build agility with a mature employee experience program. When, where, and how we work has changed—and the employee experience is now more important...

Published: Jun 29, 2021

Oracle Cloud HCM Value Realization Report

As part of Oracle’s ongoing commitment to our customers’ success, we make investments in programmes like Value Realisation, which are designed...

Published: Mar 10, 2022

How to Use Sales Enablement and Readiness Tools for an Effective SKO

When used regularly, sales enablement and readiness platforms increase your sales team’s skill, performance, and revenue. They also make a huge impact...

5 Mobile Retail Tactics to Drive Revenue

If you had to describe your most valuable customer, what would you say? You’d probably describe a person who recommends your brand to friends, exhibits...

Published: Mar 14, 2022

10 Pillars Every Marketing Analytics Tool Must Have

B2B marketing is hard, especially in 2020. You’re competing with a trifecta of black swans (pandemic, recession, and election) for attention, physical...

Published: Jan 21, 2022

AI and other intelligent technologies: 3 strategies for transforming customer experience

Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI) and other intelligent technologies can...

Published: Jan 21, 2022

How to Keep People at the Center of Hyperautomation Succeeding with Automation in Times of Disruption

The disruptive impact that COVID has had on enterprises today has raised the stakes on business process transformation. As a result, many organizations...

Published: Apr 16, 2021

The Future of Mail: Top 5 Predictions from Industry Experts

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel preferences are ever evolving, and businesses...

Published: Apr 06, 2022

Intelligent technology for media workflows

Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial functions in a range of media workflows. For...

Published: Jan 21, 2022

Making all the Right Connections

Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations have invested more than $3 trillion in...

Published: Jan 21, 2022

Magic Quadrant for the CRM Customer Engagement Center, 2021

COVID-19 demanded immediate action from customer service organizations and accelerated demand for, and adoption of, CECs at scale. This Magic Quadrant...

How to Track and Measure Social Media Marketing

Companies spend millions of dollars and thousands of hours creating presences on social networks like Twitter, Facebook, Google+ and LinkedIn. Management...

Published: Apr 06, 2021

Workforce Management in Multiservice Organisations

How to create a more effective approach in the service and facilities management industries. Siloed operations hinder service and facilities management...

Shared Services / Optimizing Technology

4 Reasons Why Employee Recognition Is Vital for Retention

IDC Tech Spotlight on Employee Experience

Oracle Cloud HCM Value Realization Report

How to Use Sales Enablement and Readiness Tools for an Effective SKO

5 Mobile Retail Tactics to Drive Revenue

10 Pillars Every Marketing Analytics Tool Must Have

AI and other intelligent technologies: 3 strategies for transforming customer experience

How to Keep People at the Center of Hyperautomation Succeeding with Automation in Times of Disruption

The Future of Mail: Top 5 Predictions from Industry Experts

Intelligent technology for media workflows

Making all the Right Connections

Magic Quadrant for the CRM Customer Engagement Center, 2021

How to Track and Measure Social Media Marketing

Workforce Management in Multiservice Organisations

More Shared Services Topics

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