How to create a more effective approach in the service and facilities management industries.
Siloed operations hinder service and facilities management companies in standardising workforce management. Focusing on similarities is more effective.
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Published: Jan 14, 2021
Companies are set to become increasingly employee-centric in the future. Those employers who make changes now to shape their business around the needs of their staff are likely to achieve significant competitive advantage. Employees are more like to stay with companies that show they value their staff and provide an environment...
Published: Sep 01, 2015
Food is often used to create social bonds, share bounty, and generate goodwill. Relationships between you, your team members, and customers are no exception. As people are physically distancing themselves, there’s an opportunity to show your employees and customers that you still care about them.
In this ebook,...
Published: Sep 14, 2020
The UK has a well-recognised productivity problem.
Many of the causes of low labour productivity are outside of individual companies’ control. But, as British companies seek to increase their competitiveness after leaving the European Union, it is critical that they do all they can to get the best out of employees...
Published: Oct 07, 2020
Benchmarking and best practices for recognition programs.
While most organisations have at least some form of recognition program in place, it’s often difficult to gain visibility into the various program types, their effectiveness, and how they are operated. Organisations are increasingly acknowledging...
Published: Oct 07, 2020
This IDC study represents a vendor assessment of the compensation management capabilities offered as part of an integrated talent management solution through the IDC MarketScape model.
This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace...
Published: Nov 06, 2018
The Post Office has come a long way since it all started nearly 400 years ago – building a network of 11,500 branches across the country to become the largest retail network in the UK. And that means a lot of people – enthusiastic, ambitious and customer-focused people.
The Post Office MyHR Help service...
Published: Nov 09, 2018
The power of inclusive and frequent employee recognition.
Now, more than ever, our commercial and economic landscape could be described as VUCA: volatile, uncertain, complex and ambiguous. So here’s what we do know:
Employee engagement builds resilience.
Employee recognition builds engagement.
...
Published: Oct 07, 2020
People work better when they are recognised for their time and effort. A 2016 Bersin report found that CEOs and HR leaders believe that creating a better culture for their employees, with regular, frequent feedback and recognition, needs to be a top priority if their organisations want to experience better business...
Published: Oct 07, 2020
As a leader within your organization, what can you do to drive performance? One motivational concept revolves around developing a pay-for-performance strategy where employees are evaluated and rewarded based on the completion of individual, team or organizational goals.
Published: Jun 01, 2014
Workplace absence costs the UK economy £18 billion in lost productivity every year. With that figure on the rise (it’s predicted to reach £26 billion by 2030), you need an effective strategy to deal with absence proactively.
According to the latest CIPD 'Health and Well-being at Work' report,...
Published: Nov 09, 2018
Mental health-related absences are costing UK businesses £7.9 billion every year – and that’s just the effect of your employees not making it into work.
By training your managers to proactively manage mental health issues you can:
Improve morale and ensure employees feel supported
Help...
Published: Nov 09, 2018
A culture of integrity must be intentionally shaped. A strong compliance program, built on an organization’s values and principles, is the bedrock for creating a culture that is focused on outstanding quality and business outcomes.
Published: Dec 05, 2014
Mobile engagement is the fastest-moving target marketers have ever faced. Its paceof adoption is growing exponentially faster than any technology that’s come before. Just five years ago, mobile apps were a nascent and unproven market. Now, apps are ushering in a new paradigm of customer interaction, accounting for...
Published: Mar 01, 2015